Privacy Policy for SHOPDOSE.IN

Effective Date: 1st April 2025

At SHOPDOSE.IN, we are committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner. This Privacy Policy outlines the types of personal data we collect, how we use it, and how we protect your information when you use our website and services.

1. Information We Collect

We collect the following types of information when you interact with SHOPDOSE.IN:

  • Personal Information: This includes your name, email address, phone number, shipping address, and payment details when you place an order or create an account on our website.
  • Non-Personal Information: This includes data related to your usage of our website, such as your IP address, browser type, and device information. We may also collect data on how you interact with our site, including pages visited and products viewed.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process your orders and provide customer support, including shipping and delivery updates.
  • Customer Communication: To send you promotional materials, newsletters, and updates about our services (if you have opted in).
  • Improving Our Services: To improve the functionality, user experience, and content of our website.
  • Security and Fraud Prevention: To detect and prevent fraud, unauthorized activities, and ensure the safety of our website.
  • Data Retention: We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, and for no longer than 30 days after the completion of your transaction or any requests related to your account or orders.

3. Sharing Your Information

We do not sell, rent, or share your personal data with third parties without your consent, except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party vendors who assist us in processing payments, fulfilling orders, and managing our website.
  • Legal Compliance: We may disclose your personal data if required to do so by law, such as in response to legal requests, court orders, or other legal obligations.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that allow us to remember your preferences and improve our website’s functionality. You can adjust your browser settings to disable cookies, but this may affect your experience on our website.

5. Data Security

We implement industry-standard security measures to protect your personal data, including encryption, secure servers, and access control policies. However, no system is entirely secure, and we cannot guarantee the absolute security of your information.

6. Your Rights

You have the right to:

  • Access Your Data: You can request a copy of the personal data we hold about you.
  • Rectify Information: You may update or correct your personal details by logging into your account or contacting us.
  • Delete Your Data: You may request the deletion of your personal information, subject to legal and contractual restrictions.
  • Opt-out of Marketing Communications: You can opt out of receiving marketing emails or notifications by following the instructions provided in the communication.

7. Data Retention Period

We retain your personal information for as long as it is necessary for the purposes outlined in this Privacy Policy. For example, we may retain transaction details and order history for a period of 30 days after your order or interaction with us to address any issues related to returns, refunds, or customer support.

After the 30-day period, your personal data is securely deleted or anonymized.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and the “Effective Date” will be revised accordingly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

  • SHOPDOSE.IN (Crystorix Traders Pvt. Ltd.)
    Email: info@shopdose.in
    Phone: +91 9211239551
    Address: B1/639 A, Janakpuri B-1, West Delhi, Delhi – 110058, India