Shipping Policy for SHOPDOSE.IN
Effective Date: 1st April 2025
At SHOPDOSE.IN, we are committed to delivering your order as quickly and efficiently as possible. This Shipping Policy outlines our procedures and guidelines regarding the shipment of products purchased on our platform. By placing an order, you agree to the terms outlined in this policy.
1. Processing Time
Orders are typically processed within 2-4 business days of receiving payment confirmation. However, processing times may vary depending on the product and shipping method selected. We will notify you of any significant delays via email or your registered account.
2. Shipping Methods and Delivery Time
We offer a variety of shipping options depending on the location of the delivery. Shipping methods include standard, expedited, and express options. Delivery times vary based on your location and the selected shipping method.
- Standard Shipping: Estimated delivery within 7-10 business days.
- Expedited Shipping: Estimated delivery within 4-6 business days.
- Express Shipping: Estimated delivery within 2-3 business days.
Please note that the above delivery time frames are estimates and may be subject to change due to circumstances beyond our control, such as weather delays or postal issues.
3. Shipping Charges
Shipping fees are calculated based on the size, weight, and destination of your order. The shipping cost will be displayed at checkout before you confirm your purchase. You may also be eligible for free shipping promotions, which will be stated clearly on the website.
4. Order Tracking
Once your order has been shipped, you will receive a tracking number along with a link to track the progress of your shipment. You can use this information to check the status of your order.
5. Shipping Locations
Currently, we offer shipping across India. If you wish to ship to locations outside of India, please contact our customer support team to inquire about international shipping options.
6. Delivery Issues
If your order does not arrive within the estimated delivery time, or if there are any issues with your shipment (e.g., damaged or missing items), please contact our customer service team immediately. We will assist you in resolving any delivery issues promptly.
7. Address Information
Please ensure that your shipping address is accurate and complete. SHOPDOSE.IN will not be responsible for delays or failures in delivery caused by incorrect or incomplete address information. We may charge an additional fee for address correction or reshipment.
8. Shipping Restrictions
Some products may have shipping restrictions due to size, weight, or specific regulations. In such cases, we will inform you at the time of checkout if your order cannot be shipped.
9. Returns and Exchanges
Please refer to our Returns and Warranty Policy for information about returning or exchanging products. We recommend reviewing the return and exchange process before placing an order.
10. Contact Information
If you have any questions or need assistance regarding shipping, please feel free to contact our customer support team:
- SHOPDOSE.IN (Crystorix Traders Pvt. Ltd.)
Email: info@shopdose.in
Phone: +91 9211239551
Address: B1/639 A, Janakpuri B-1, West Delhi, Delhi – 110058, India